5 uses of Interactive Voice Response (IVR) in the contact center
The contact center is continuously evolving and part of its innovation is the use of Interactive Voice Response (IVR). What are the uses of IVR in this industry?
Day: April 5, 2021
The contact center is continuously evolving and part of its innovation is the use of Interactive Voice Response (IVR). What are the uses of IVR in this industry?