A brief introduction to value network analysis
In many companies, traditional business processes are always open to working on continuous improvement. Every organization exists to deliver something of value to a client or customer. Relationships are established, maintained, and developed to gain good short-term economic growth to ensure long-term survival and development. These alliances are essential because it is rare to have […]
Outstanding CSAT Through Performance Excellence
Leading TV network-based retail leader uses OP360 to manage customer experience during COVID-19 pandemic.