Retail & eCommerce: Reaching Peak Season Success
Deliver high-quality CX, boost revenue, and retain top talentamid the sales rush The most wonderful time for retail and eCommerce companies is when peak season hits—and it’s likely also the most pressure-ridden, since how they perform when customer service demand is at its highest has a highly significant impact on their reputation and bottom line. […]
OP360 Wins Bronze at The 21st Annual International Business Awards® for Customer Service
OP360 has won a Bronze Stevie® Award for Customer Service Team of the Year at The 21st Annual International Business Awards, demonstrating excellence in customer experience.
OP360 Wins Bronze at the 2024 Stevie® Awards for Great Employers
OP360 has been named a Bronze Stevie® Award winner for Achievement in Customer Training at the ninth annual Stevie Awards for Great Employers
OP360 Expands 360Advisors Program with New Portal
OP360, a trailblazer in outsourcing solutions, is excited to announce the latest evolution of its well-established 360Advisors Program: The 360Advisors Portal
OP360 Celebrates Expansion of New Cebu Location
OP360 continues to solidify its operations in the Philippines with its acquisition of a new site in Cebu City
OP360 Named Among Cebu’s Top 10 IT-BPM Companies for 2nd Consecutive Year
For the second year in a row, OP360 has been recognized as one of the Top 10 IT-BPM Companies by the Cebu IT-BPM Organization.
AI-Driven Efficiency: Transforming Customer Experience
Keep your employees and customers happy–and keep down costs–with proven tools In today’s competitive business landscape, companies are constantly seeking ways to enhance their customer experience (CX) while keeping operational costs at a minimum. Everyone is looking to “do more with less”—and in this quest for improved efficiency, Generative AI (GenAI) offers a number of […]
OP360 Celebrates Pride Month with BRG-Led Events Across the Philippines
OP360 marked Pride Month 2024 with a series of events across its Philippine operations.
OP360 Amplifies Cebu’s Greening Efforts Through Native Tree Planting
OP360 in partnership with CCENRO, recently led a tree-planting activity with its employees in Cebu.
OP360 Expands Philippine Operations with New Floor in Davao City
Leading global outsourcing solutions provider OP360 (OfficePartners360) has announced the launch of an additional floor in its Diamond Tower site in Davao City, Philippines, enhancing its operational capabilities in the region.