How Call Center Agents Can Use AI to Boost Performance and Job Security
When generative AI was thrust into the tech limelight in late 2023, it was like meeting that hotshot new hire at the office—someone ready to shake things up at the workplace, and whom executive leadership couldn’t get enough of and wanted to integrate across seemingly all facets of the business. The challenge with this new […]
OP360 Named Finalist for Company for Regional Development of the Year
OP360 has been named one of only 6 finalists for the Company for Regional Development of the Year award at the inaugural Solaia: The IT-BPM Awards.
AI Transforms Workforce Management Success
Online retail leader leverages AI solutions with OP360 to transform workforce management into a competitive advantage.
OP360 Launches Pride Month with Exclusive Executive Learning Session
OP360 kicked off its Pride Month celebration this year with an exclusive learning session
OP360 Introduces AI-Powered Agent Ecosystem for Enhanced Customer Support
OP360, a provider of customer support solutions, today announced the launch of its AI-powered agent ecosystem.
First Outsource Exceptional CX
Self-storage leader turns to outsourcing for the first time in 50+ years to control costs amid growth.
OP360 Wins Silver for Best Recruitment Referral System at the Employee Experience Awards 2024
OP360 has been awarded the Silver Award for Best Recruitment Referral System at the Employee Experience Awards 2024 in Singapore.
OP360 Welcomes Two New Beneficiaries at its Third Annual Community Gala
For the third time since 2022, OfficePartners360 (OP360) hosted its Annual Community Gala for Philippine beneficiaries on April 20, 2024.
Beyond Manila: Unveiling the Philippine Advantage in Outsourcing
The Philippine IT-BPM Industry: A Snapshot The Philippines commands an 18% global market share in customer experience, excelling in IT & digital services, healthcare services, and employee satisfaction among Global In-House Centers (GICs). The Philippine business process outsourcing (BPO) industry anticipates a 7% revenue surge, projected to reach $37.87 billion in 2024, as reported by […]
OP360 and Cloudlinx Join Forces to Revolutionize Contact Center Solutions for Healthcare Providers
In a monumental collaboration to revolutionize contact center solutions for the healthcare industry, OP360 and Cloudlinx proudly announce their strategic partnership.