OP360 Formalizes Partnership with PLDT Enterprise

OP360 and PLDT Celebrate Milestone Partnership, Paving the Way for Enhanced Office Connectivity “Strong partnerships are vital to our success. PLDT has been our primary internet provider from day one, and will continue as we expand to new cities this year.” — Ben Roberts, President and COO of OP360 Cebu, the Philippines, April 27, 2023 […]

6 data cleansing best practices in 2023

With the internet growing faster and faster, there is an ever-increasing data supply. Many businesses use the data they collect daily to support their overall success.  Making sense of big data is one of the hottest trends in the tech world. Without proper tools and processes to cleanse the ever-expanding data supply, it can lead […]

How offshoring game-testing can bolster your customer experience

Nowadays, the gaming industry is booming business. It’s no secret that games are some of today’s generation’s most popular entertainment options.  It makes sense for companies to capitalize on this trend by releasing their own games. However, bringing a game to the market isn’t as easy as it seems.  It requires much work, from designing […]

Best practices in creating customer surveys

In an increasingly customer-centric world, customer surveys help businesses know customer preferences and improve their overall operations. The trend in customer surveys has increased over the past years. According to a study, 86% of customers received at least one survey from a brand in 2020—however, only 7%respond to these surveys. While you might think handing […]

Why AI outsourcing is a win for your business

One of the biggest impacts of IT outsourcing is the birth of AI. AI outsourcing can come in many forms, such as chatbots, search engines, digital assistants, and even the autocorrect you use for your company blogs.  The science is still relatively new, and only some companies are capable of producing artificial intelligence just like […]

An overview of customer profiling

We’re past the point of companies creating whatever marketing they wanted and sending it out into the void, hoping it sticks to any number of people. For maximum effectiveness, a more systematic approach is required.  Customer profiling is a useful technique to target audiences more personally. People expect more from brands today, and with the […]

Image moderation: A comprehensive guide

Words alone often cannot convey an idea, making the content dull. Brands that use high-quality images and graphics entice customers more. Similarly, companies utilize logos to represent their brands, which separates the company from its competitors. While a visual representation has a strong emotional influence on consumers, some may contain explicit content. This may also […]

6 advantages of outsourcing data management services

Data has become integral to any business in today’s digital world. Companies that don’t properly manage their data might compromise their customer records and lose out on potential opportunities. The rise of cloud computing led to data management issues becoming more complicated. Many companies don’t seem to think about a strategy for managing their data.  […]

6 AI implementation best practices

Artificial intelligence (AI) has become the foundation of some of the largest and fastest-growing companies in the world. It has gained much popularity due to the drastic improvement in its capability.  That’s why many tech companies are adopting AI to stay at the top of their game. Whether it’s strategies to win customers or increase […]

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