Reliable ways to manage a hybrid workforce effectively
It’s time for companies to recognize that employees need to work while also having enough time for non-work-related activities—and that they can do it. But how can employees and employers attend to these needs? FlexJobs confirms in a 2021 survey that 58% of employees would want to remain full-time remote employees, while 39% of employees […]
Content marketing 101: Key steps to master content optimization
When we optimize something, say a design, process, or methodology, that means we take measures to make them fully functional and effective as much as possible. To ensure that all business efforts are not wasted, businesses should make the best use of these processes. In this article, we’re here to talk about content optimization and […]
Outlook of retail marketing this 2022
Almost all businesses have created new ways to revamp the ways they operate as an enterprise in the light of the world’s shifts and drifts. Retail marketing is one of the largest industries that we can look into to see how businesses are facing the post-pandemic future. Marketers are confident that the revenue of the […]
The ultimate guide to human content moderation: Everything you need to know
With all the increasing difficulties of content moderation in the digital arena, the amount of violations also increases. It gets harder and harder to keep up with the rate of content being created and uploaded, and artificial intelligence sounds to be the best form of moderation. But with extremely complex content, technology isn’t still “understanding” […]
How does artificial intelligence influence social media?
The use of artificial intelligence (AI) in social media holds great potential in transforming the image of brands on all digital platforms such as Facebook, Instagram, Twitter, and even TikTok. The influence of artificial intelligence in the social media market projects a positive growth from $633 million in 2018 to more than $2.1 billion by […]
These customer service trends are game-changers in today’s businesses
With the right customer service trends to follow, you can generate significant value for your business. You can acquire new learning methods, new processes, and new tools by keeping up with data-driven trends. A report by Microsoft says that 67% of American citizens believe customer service as an industry is improving. It entails that this […]
How can outsourcing work for all business sizes?
When people think of outsourcing, discussions are usually centered around cost savings. But there is much more to this business strategy. Outsourcing is not just for big corporations looking for more headcount, but it’s for every business that needs an extra hand for help. Discover how outsourcing can help businesses of all sizes to help […]
Outsourcing content moderation services: All you need to know
Notice how Facebook or Instagram deletes specific posts because they are deemed non-adherent to the platform’s community guidelines? This is an example of content moderation. Given that social media is a raw, spontaneous, and constantly changing landscape, you can’t afford to let any content slip through your fingers. It makes a pressing concern for companies […]
Surefire lead generation strategies that will work for your business this 2022
It is becoming increasingly difficult to acquire new customers in this competitive market. For your business to stand out in a deeply saturated market, it is important to establish lead generation strategies to drive good leads. A well-researched lead generation strategy in place will have you performing at your best. It drives you to refocus […]
It’s 2022, what are we looking for in inbound call center agents?
What makes a perfect inbound call center agent? With all the drastic changes that occurred in the industry, how do workers present themselves as skilled inbound call center agent in these challenging times? And for the businesses, how do you find the agents for your call center with enough versatility and resilience to tread these […]