Blog - Page 7 of 68

Jesseth Sy Nalus

GO BACK KNOW MORE ABOUT Jesseth Sy Nalus SVP, Global Finance Jesseth has over two decades of leadership experience spanning multinational corporations and diverse industries across the Asia-Pacific region. She brings a wealth of financial operations expertise from her extensive tenure in top companies, where she has consistently demonstrated her ability to drive financial performance, […]

Ben Roberts

GO BACK KNOW MORE ABOUT Ben Roberts President and Chief Operating Officer In his role, Ben ensures that the company is able to deliver optimal customer solutions and enhance operational efficiencies across all delivery centers. With 15+ years of industry experience, Ben has a proven track record of leading the strategic growth of technology-enabled companies […]

Tim Boylan

GO BACK KNOW MORE ABOUT Tim Boylan CEO and Founder Tim leads OP360 with the same entrepreneurial goal that built the company back in 2006: To find better ways to do business with their clients. Through their experience running a social impact company, Tim and the founding team saw that it was possible to run […]

Navigating the Spectrum of Staffing Solutions

With rapid technological advancements reshaping industries, understanding staffing models is essential for maintaining competitive agility.

Cost-Cutting Without Compromise

BetterNight, a sleep health solutions provider, faced significant operational challenges with their previous customer service model.

OP360 Named Finalist for CCWomen’s Best Workplace for Gender Equity Award

OfficePartners360 (OP360), a global leader in business process outsourcing, has been named a finalist for the prestigious CCWomen’s Best Workplace

Strategies for Better Customer Connection in a Digital-First World

With automation now the norm and not the exception, balancing technological advancement with human connection–all while managing costs–has become the top challenge for organizations seeking to improve their customer experience. Digital transformation presents both obstacles and opportunities for forward-thinking leaders ready to embrace change. For one, the artificial intelligence landscape for contact centers has never […]

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