OP360 Cares Partners with UNICEF and Global Shapers to Support Local Colombian Community
BARANQUILLA, COLOMBIA–OP360 Cares, the philanthropic arm of leading BPO company OfficePartners360 (OP360), joined forces with the United Nations Children’s Fund (UNICEF) and the World Economic Forum’s Global Shapers Community to provide essential support to families in the ‘La Playa’ neighborhood of Colombia. The initiative, which delivered 40 grocery packages to families from the Eduardo Santos school community, exemplifies OP360’s commitment to meaningful community engagement and social responsibility.
Reimagining BPOs in the Age of Intelligent Transformation
In 2024, the Business Process Outsourcing (BPO) industry found itself at a critical juncture: facing global economic challenges, companies also had to deal with unprecedented digital transformation and technological developments. What began as a cost-cutting strategy in the 1970s has evolved into a sophisticated ecosystem of innovation, strategic partnership, and technological integration. Early pioneers paved […]
OP360 Awarded Double Platinum at Stakeholders’ Summit 2024 for Generous Support of Estaca Integrated School
Cebu City, Philippines – As part of its commitment to support local education initiatives, leading BPO company OP360 recently joined the Stakeholders’ Summit 2024, hosted by the Department of Education, Cebu Province Division.
OP360 Among Philippines’ Top Employers in Prestigious Annual Survey
Makati City, Philippines–For its exceptional commitment to workplace excellence and employee satisfaction, leading BPO company OP360, has been officially recognized as one of the Best Employers in the Philippines, according to the annual survey conducted by the Philippine Daily Inquirer, the country’s top broadsheet, and Statista, a globally leading market research firm. OP360 is among […]
3 Key Things We’re Grateful For at OP360
Gratitude has had a unique effect on OP360’s approach to corporate social responsibility (CSR), as we’ve built a deep understanding of the interconnectedness between corporate success and community well-being.
Transforming Knowledge Management Through AI-Powered Learning
Collaboration—it’s a word that is known and loved in organizations across industries, especially in today’s rapidly changing business landscape. It has become especially essential to employees’ continuous learning and upskilling; after all, gone are the days when training was a one-way street, with experts dictating the agenda. Today, collaborative learning has introduced a new reality, […]
OP360 Colombia’s Social Impact Recognized with AVA Awards Nomination
OP360 has recently been nominated for the prestigious Alma, Valor y Ambiente Award by the Barranquilla Chamber of Commerce.
OP360 Recognized for LGBTQ+ Inclusion at Prestigious Bahaghari Awards
OP360 proudly joined the prestigious roster of finalists of this year’s 3rd Bahaghari Awards.
Scale Smarter Dual-Site Delivery
How we helped the largest US restaurant association improve service levels and exceed customer expectations.
Achieving First Call Resolution Excellence
Meal kit service improves first-call resolution performance and achieves consistent FCR targets.