4 Black Customer Service Artists to Know
February 23, 2024
February is Black History Month—a time to acknowledge, educate, and celebrate Blackness and its history. This year’s observance focuses on
Tag: Customer Service
7 email support best practices for better customer service
June 21, 2023
Customer service, no matter what form of communication, shapes the consumers’ impression of a brand as they interact with it.
6 quick steps to handle customer complaints
June 7, 2023
As a business owner, you should know that no matter how you set up your business perfectly, there’s always a
How to overcome customer care challenges
May 27, 2023
Your customer care department, like other aspects of your business, also faces various challenges daily. As with any challenge, you
5 ways to improve your customer billing process
May 16, 2023
All businesses must manage customer billing properly to maintain a positive relationship with their clients and ensure their finances are
Gaming customer service done right: What you need to know
March 24, 2023
The gaming industry has seen sustained growth over the past years. According to a Statista report, the sector’s market value
Customer self-service: Definition, types & Importance
January 4, 2023
Due to the advent of technology, a lot of people expect seamless and rapid customer service. Most people want answers
Seven customer experience strategy best practices for 2023
December 29, 2022
It is no secret that customer experience is critical to business success in today’s market. Brands are executing different ways
Four easy tips for delivering an exceptional customer experience
November 25, 2022
Consumers are the heart of the business. They are the center of a company’s brand. Many business owners and marketing
Keep customers engaged with after-sales support
November 16, 2022
This article highlights the importance of after-sales support and how it will help you build better relationships with your customers.