Omnichannel vs. multichannel service: Which is better?
August 6, 2021
Omnichannel and multichannel services focus on utilizing multiple channels to reach their clients and potential customers. However, they differ on
Tag: multichannel service
Benefits of having an omnichannel customer service
July 14, 2021
Omnichannel customer support service provides prospective buyers with a unified experience across different channels. What are its other benefits?