The role of technology in improving customer satisfaction
May 13, 2023
Technology is changing the way people interact with businesses and brands. As a result, it’s also changing the way people
Tag: technical support
Technical support skills to boost overall user experience
November 1, 2022
Learn what technical support skills your team needs to enhance your overall user experience.
Why tech support outsourcing is the best move for businesses
September 28, 2022
Business process outsourcing (BPO) is a reliable solution for business expansion or enhancing efficiency at a low cost. Over the
Top 3 skills to look for in a tech support team
August 30, 2022
The technical support team is essential to create a smooth user experience for consumers of any technology products and services.
Here are the top digital skills in BPO today
August 19, 2022
If you are thinking of hopping into the outsourcing world but wonder where to start, it’s time to look into
Is technical support outsourcing right for your business?
August 5, 2022
Your customer journey should not end once you have closed a deal. The goal should always be to nurture your
Tech support vs customer service: What’s the difference?
July 23, 2022
Tech support and customer service have their important individual roles in every organization. While these two job functions have something
Levels of tech support: How customers’ technical concerns are handled
July 5, 2022
The success of a business relies on its customers and their level of satisfaction with the products and services they
Top 10 tips for your remote tech support team
June 26, 2022
Since the Covid-19 pandemic, many companies have transitioned from on-site to remote business operations to ensure business continuity and adherence
7 tech support best practices for an excellent customer experience
June 16, 2022
Technology plays a crucial role in every business, which is why you need the best tech support team more than