Building Trust Through Data Security and Compliance
At OP360, we believe that trust begins with transparency.
Our information security framework is built on globally recognized standards and best-in-class technologies—ensuring that client data, systems, and operations remain secure, compliant, and resilient at all times.
Compliance & Security to Protect Your Assets
We maintain globally recognized certifications that reflect OP360’s strong commitment to protecting client data and ensuring seamless business continuity. Our security infrastructure is designed to safeguard every interaction while supporting fast, reliable, and compliant operations.
Compliance & Security to Protect Your Assets
- PCI DSS v4.0 Level 1
- ISO/IEC 27001:2013 (ISMS)
- ISO 22301:2019 (BCMS)
- SOC 2 Type 2
- HIPAA Compliance
- CrowdStrike Enterprise Endpoint Security
- Fortinet Security Fabric
- Microsoft Active Directory Infrastructure
- Workforce Anti-Phishing and Anti-Malware Exercise Simulations
Security Capabilities:
- Fast deployment and on-demand scalability
- Backup and redundancy across all data environments
- Disaster recovery and business continuity planning
- Incident management and regulatory compliance
Compliance & Security to Protect Your Assets
We uphold the highest standards of data privacy and protection—aligning our practices with PCI DSS 4.0 and globally recognized frameworks such as GDPR and CCPA.
Access to client environments follows strict least-privilege principles, and data is encrypted at rest and in transit using industry-leading protocols.
Infrastructure & Network Security
Our multi-layered defense strategy combines advanced endpoint protection, network segmentation, and 24/7 monitoring.
- CrowdStrike safeguards every device with real-time threat detection.
- Fortinet Security Fabric fortifies our global perimeter.
- Microsoft Active Directory enforces strong identity and access controls.
All OP360 agent workstations are hard-wired for maximum stability and security. Wi-Fi is strictly prohibited for production use, in compliance with PCI DSS 4.0 standards.
Incident Response & Business Continuity
We maintain a robust, tested framework for disaster recovery and incident response aligned with ISO 22301:2019 and SOC 2 Type 2 requirements.
Our Business Continuity Management System (BCMS) ensures that operations remain uninterrupted—even during adverse events—through defined escalation paths, backup protocols, and recovery playbooks.
Workforce Awareness & Training
Security is everyone’s responsibility.
Our people undergo continuous training on information security, privacy compliance, and phishing defense.
Regular anti-phishing simulations and cyber hygiene exercises strengthen employee vigilance and promote a culture of shared accountability.
Language & Code of Conduct
Integrity in Every Interaction.
At OP360, how we work is just as important as the work we do.
Our Code of Conduct guides every interaction—ensuring integrity, respect, and accountability in everything we do. It reflects our core values of Credibility, Engagement, Transformation, Empowerment, and Service, and defines how we communicate, collaborate, and protect client trust.
Our Code of Conduct principles include:
- Integrity in Action: We do what’s right, always.
- Respect in Communication: We foster open, inclusive, and professional dialogue across all channels.
- Data Confidentiality: Every OP360 team member is bound by strict non-disclosure and confidentiality obligations.
- Ethical Compliance: We follow all applicable laws, client standards, and data privacy regulations (GDPR, HIPAA, CCPA, PCI DSS 4.0).
- Zero Tolerance Policy: Harassment, discrimination, and misconduct have no place at OP360.
- Language Ethics: Clear, neutral, and empathetic communication defines every client and customer interaction.
Training & Accountability
Every OP360 employee completes annual Code of Conduct and Information Security training, reinforced by continuous learning modules and leadership workshops.
Violations are addressed through our formal Ethics and Compliance program, ensuring consistent standards of behavior across all geographies.
Our Commitment to Continuous Improvement
OP360’s Information Security Management System (ISMS) is continually reviewed, audited, and improved to meet evolving global standards.
Through proactive governance, advanced technologies, and a culture of security awareness, we provide clients with confidence that their data is in the safest hands possible.